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Frequently Asked Questions (FAQ)

I just got in an accident. What now?
It is stressful when you’re in a car accident, and it is easy to forget what to do! In short, make sure you get all the contact, insurance, registration, and license information of driver(s) involved. A police officer will collect this information as well, if involved, and give you a copy of their police report. Do not admit fault. An investigation will help determine this afterwards and sometimes an officer will determine that, but not often. Sometimes there are eye witnesses that saw the accident. Get the contact information of the witnesses and, when possible, a written or recorded statement from them. Always get lots of pictures of the accident from as many angles as you safely can to help out with the insurance investigation.
Why are auto insurance rates so high in Colorado?
There are many reasons and unfortunately most of them are completely out of your control. Losses for the entire State of Colorado are spread among the rates of all Colorado drivers. Rising costs of Uninsured motorist’s claims, rising costs of healthcare, rising costs of car repairs, and finally hail damage in Colorado contribute to higher insurance rates in Colorado. Some insurance companies rate more for these than others. A closer look at a breakdown of your insurance premium will help determine what coverage and factors are contributing the most to your overall rate.
Why are Colorado auto rates going up?
There are many reasons and unfortunately most of them are completely out of your control. Losses for the entire State of Colorado are spread among the rates of all Colorado drivers. Rising costs of Uninsured motorist’s claims, rising costs of healthcare, rising costs of car repairs, and finally hail damage in Colorado contribute to higher insurance rates in Colorado. Some insurance companies rate more for these than others. A closer look at a breakdown of your insurance premium will help determine what coverage and factors are contributing the most to your overall rate.
Does my coverage extend out to rental cars?
For the companies we represent, your liability, comprehensive, and collision coverage does extend out to rental cars.  Most companies offer this same coverage. However, we recommend you check with your current insurance provider to make sure this is the case since every company is a little different.
What is “Full Coverage”?
This is a tricky one because to some it can simply mean liability coverage plus comprehensive and collision. While others may interpret this to mean: liability, comprehensive and collision, uninsured motorist, medical payment coverage, roadside assistance, and rental car coverage. As far as an industry term goes, there is no standard definition. Because of this, it is best to clarify what you mean by “Full Coverage” when speaking to insurance professionals.
What is medical payments coverage?
Your medical payments coverage helps pay medical costs resulting from an auto accident for you, your family, and everyone in the car at the time of collision. This usually has a per person limit and pays out to you and your passengers regardless of fault after the accident. To confirm the details of how your insurance company’s medical payments coverage works, reach out to your agent.
Does my credit affect my auto insurance rates?
Yes, all Colorado auto insurance uses rating systems that are affected by your credit score. Paying your bills on time, having a credit card, car loan or home mortgage can all help boost your credit. If you are in another state, please check with your agent to see how that state rates you for insurance.
How is my car valued in a claim?
Cars are valued based on the Actual Cash Value (ACV) which is standard practice for all insurance companies in Colorado. This means your car will be valued less the damage cost and depreciation. Many carriers, including the company we represent, have options for gap insurance and/or replacement on newer vehicles. Commercials may promote this but it is an additional coverage and not all vehicles qualify for this.
How much auto insurance do I need?
Most states require you to carry a minimum amount of liability insurance and also provide proof of insurance to register a vehicle or renew your license. In the case of an accident, the minimum liability insurance required by the state may not be enough coverage to pay for the damages that result after an accident. In this case, the driver responsible for the accident may have to pay additional expenses out of pocket. To determine how much auto insurance you need, consider: